HelpMe Digital · For leaving care teams

A place in your building where a young person's voice gets heard.

A recording and listening station for care leaver hubs. A young person records something they want to share. A member of staff listens to it, checks it, and puts it in the collection. From then on, anyone in the room can sit down with headphones and hear it.

Every recording is a leaf. The collection visibly grows as more people take part.

01 / What it is for

Services do not buy this because it is nice. They buy it because it solves four specific things.

01

Something to hand your board

When you have to show that young people had a say, a recording in their own words carries weight that a paragraph in a report does not. With consent, services use these for corporate parenting boards, funding bids and inspections.

02

Work that used to disappear

A term of spoken word, music and performance usually ends the day the project ends. Here it stays, and the young people who made it can go back and hear themselves in it.

03

Before the child walks in

A foster carer can record a welcome message ahead of time, so there is a friendly voice waiting when a child arrives. Some services play it in the car on the way.

04

A bad week, and someone who has been there

Advice from the person who moved into their first flat two months ago lands differently from the same advice in a leaflet. Most of the listening is exactly this.

02 / How it works

Four steps, and a person in the middle of them.

  1. Step 1

    Record

    From their own phone at home, where nobody is watching, or on the device in your space.

  2. Step 2

    We listen and check

    A member of staff hears every recording, checks consent, and decides whether it is suitable to share.

  3. Step 3

    It joins the collection

    Staff add it on the device itself, usually in about a minute. The collection grows visibly as more people take part.

  4. Step 4

    Someone else hears it

    It sits in the collection for other young people to find, until the person who made it asks for it back.

It runs on a tablet in your space, usually in a locked stand with headphones attached. There is no login for the young person, no menu, no settings and no way out of the app. Just the tree and a play button.

03 / What lives in it

The same station holds very different recordings. These are the ones services ask for most.

Life stories

The first weeks in a flat of your own. The move that went well, and the one that did not.

Poetry and spoken word

Things written and never shown to anyone, sent in from home.

Advice

The five things nobody told you, from someone who found out the hard way.

Welcome messages

Recorded before a child arrives, so the house has a voice waiting for them.

Music and performance

From group sessions and open mic nights, published so everyone who took part can hear it.

Messages of hope

Written and recorded for whoever needs one that week.

04 / Safeguarding

This holds recordings of vulnerable young people. The whole thing is built around that, not adapted for it afterwards.

Nothing is published online

No website, no public address, no cloud service. There is no link that could be found, shared or leaked.

Nothing appears without a person approving it

Recordings arrive with staff, not with the station. There is no route from a young person's phone to the screen in the room.

Asking for it back actually removes it

Staff delete and both the entry and the audio file go. Nothing is retained in a bin or an archive.

The device cannot be used for anything else

The tablet is locked to the one screen. No browser, no file access, no upload button. The staff area is hidden and needs a passcode.

We are registered with the Information Commissioner's Office (ZC149336) and are happy to complete your organisation's own security and safeguarding paperwork. If your data protection lead needs written answers to the technical sections of a DPIA, ask and we will send them.

05 / Accessibility

A listening station is no use to a young person who cannot hear it.

  • Every recording can carry the words being spoken, so a young person can read along, or read instead of listening.
  • Text size, screen brightness, a clearer reading font, speaking speed and volume all sit in one panel, and the room's settings are remembered.
  • Every collection is marked with a colour, a symbol and a name, so nothing depends on telling colours apart.
  • Everything can be reached with a keyboard or a switch device, and the animation stops for anyone who has reduced motion turned on.

The best way to judge it is to use it.

We bring a working station to your service, or walk through it online. No obligation, nothing to install at your end. We are happy to speak to your data protection lead beforehand.

HelpMe Digital Ltd · Registered in England and Wales · Company Number 17222962