Accessibility
We are committed to making our website and the HelpMe UK app usable for everyone. Accessibility is not an afterthought — it is built into how we design, develop and test our products.
Whether you use a keyboard, screen reader, voice control or any other assistive technology, our goal is to give you a smooth, dignified experience.
Keyboard Navigation
Every interactive element can be reached and operated using only a keyboard, with a logical tab order throughout.
Screen Reader Friendly
We use semantic HTML, ARIA labels and landmark regions so screen readers can navigate our content accurately.
Clear Focus Indicators
Interactive elements show a visible focus ring so you always know where you are, even without a mouse.
Alt Text on Images
All meaningful images include descriptive alternative text. Decorative images are marked so they are ignored by assistive tech.
Readable Typography
We use legible fonts, comfortable line spacing and sufficient colour contrast to make reading easy for everyone.
Responsive Design
Our layouts adapt to any screen size, from large desktop monitors to small mobile phones, without breaking usability.
Standards we follow
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our team regularly reviews pages against these standards and fixes any issues we find.
- Perceivable — information is presentable in ways users can perceive.
- Operable — interface components are navigable by all users.
- Understandable — content and operation are clear and intuitive.
- Robust — works with current and future assistive technologies.
Need help or found an issue?
If you experience any accessibility problems or have suggestions on how we can improve, we would love to hear from you.
Contact us at hello@helpmeuk.com